The Paper reporter Tang Yingying
On January 18, Shanghai Disney Resort’s official WeChat account announced that a platform called “Travel Online” is not an official or officially authorized platform of Shanghai Disney Resort, and the information about Shanghai Disney Resort on the platform is completely wrong.
Shanghai Disney Resort said it had opened an investigation into the platform.
The Paper (www.thepaper.cn) found that the “Travel Online” platform claims to be a “travel + life” supply chain platform, and only distributors can register and log in.
In the “Ace Explosion” column on the platform, you can see products marked “Fantasy Disney New Year Resale”, saying that from 799 yuan to snap up Shanghai Disney double tickets + 1 night/2 nights accommodation in Eisa Fort around the park, in addition, you can also give away Disney animation thermos cups.
In addition to Shanghai Disneyland products, the platform also includes Shanghai Haichang Ocean Park, Taihu Longemont Animal World, Hengdian Film and Television City and other related tourist attractions plus accommodation packages.
According to the information of Tianyancha on the industrial and commercial information inquiry website, the main body of “Travel Online” is Suzhou Travel Online Tourism Development Co., Ltd. (hereinafter referred to as “Travel Online Company”), which was established in 2016 with a registered capital of 5 million yuan.
The Paper’s call to the landline of the online company was not answered. Subsequently, The Paper inquired about online customer service on the online website of TravelConnect. The online customer service told The Paper: “That is some problems on the hotel side, there are restrictions on staying guests, and Disney tickets are booked normally.” When The Paper asked whether the hotel and ticket packages could be purchased, the customer service responded: “The package can be purchased and reserved normally, if you are not worried, you can consider purchasing it again.”
The customer service ignored the surging news twice asking whether the platform had Disney authorization.
According to the company profile of TravelPass Online displayed by Tianyancha, TravelPass Online is a one-stop destination tourism resources trading platform, providing tickets, hotels, independent travel, tour guides, group buying and other services, including Ctrip.com, Anhui Youth Travel Agency, Zhefeng Ticket Division and other platforms; It also provides functions such as cloud planning, private customization, and new travel information.
Equity information shows that Travel Online has three shareholders, namely Natural Person Lou Wenhua, Suzhou Travel Investment Co., Ltd. and Cathay Home Insurance Agency Co., Ltd. The shareholding ratio is 72%, 20% and 8% respectively. However, Lou Wenhua holds 95% of the shares of Suzhou Travel Investment Co., Ltd., so Lou Wenhua directly and indirectly holds 91% of the shares of Travel Connect Online Company.
According to Tianyan inspection data, Lou Wenhua’s “tourism enterprises” are spread throughout the “Yangtze River Delta”, serving as legal representatives, shareholders or executives in a total of 18 companies in Shanghai, Jiangsu and Zhejiang.
According to the data of Tianyancha, the business scope of the company after the establishment of the company in 2016 is tourism information consultation. As of November 20, 2020, TravelLink Online has changed its business scope three times. After the latest change, the business scope of the company includes: travel information consultation; domestic tourism business; inbound tourism business; Design, production, agency and release of various domestic advertisements; Ticket agents; Sales: computer software and hardware and auxiliary equipment, daily necessities, mechanical and electrical equipment, bedding, cosmetics, toys, handicrafts, edible agricultural products. (For projects subject to approval according to law, business activities can only be carried out after approval by relevant departments) General projects: commercial agency services; Hotel management (except for projects that must be approved according to law, independently carry out business activities according to law on the basis of business license).
It is worth mentioning that this is not the first time Disney has notified unauthorized related products.
The Paper previously reported that on October 27 last year, Shanghai Disney Resort announced on its official WeChat account that the “Shanghai Disneyland” application (App) developed by Khorgos Donkey Trail Software Technology Co., Ltd. mentioned in the notice issued by the Ministry of Industry and Information Technology (“MIIT”) on October 27 is a fake app developed without the authorization of Shanghai Disney Resort, is not an official application of Shanghai Disney Resort, and has no connection with Shanghai Disney Resort. Shanghai Disney Resort has communicated with the Ministry of Industry and Information Technology and initiated an investigation.
On November 18, Shanghai Disney Resort also said that it is currently operating normally. All guests with valid Park Tickets or Annual Passes, Shanghai Disneyland reservation codes, green health codes, and temperature checks at the resort entrance are eligible to enter the Park.
Responsible editor: Liu Xiuhao
Proofreader: Zhang Yan